viewing contractor profile for mikehough

A highly experienced and flexible IT/Project Management professional who is well-used to both interim and long term assignments at any level in the United Kingdom and overseas.

MIS Management, Project Management, Solution Architecture, Change Management, Supplier Management, Stakeholder Management, Interim Management, Ecommerce Project Management & UAT, Data Migration, Charity Systems, CRM, Database Management, ETL, BACS AUDDIS/ADDACS/AWACS, BACS DDPLUS, Card Payment Gateways, Data Cleansing, Data Enhancement, Data Import/Export, Data Mapping, XML/Messaging/Soap, EDI, ‘C’ Language, Fortran, COBOL, Universe, Unidata, Pick/Databasic, SB+, Unix, Shell Script, LBMS System Engineer, Perwill*EDI, Hostaccess, Commidea, Albany AlbacsCS, Faststats, QAS Batch, QAS datasets (hybrid Unix integration), Bankwizard(hybrid Unix integration), Dynamics accounting.

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experience

 
Job Title Company Name Date From Date To Description
IT/Project Manager UK National Charity Feb 1997 Feb 2011

The management of a team of specialists and developers in a “hands on” role using Unix AIX, an RDBMS with a 4GL (SB+), ‘C’, XML, various interfaces to SQL and engaging the full project life-cycle for a major CRM system supporting 4 million+ records.

Sourcing and negotiation with new suppliers – IT and Charity related

Project Management for specification, solution development and delivery of all technical fundraising requirements

Generation of design and functional specifications to support new initiative proposals

Management of numerous outsource business partner accounts for supporter recruitment, paper fulfillment, email campaign, upgrade campaign, Gift Aid conversion etc

The design and functional definition of the organisation websites – the main website won an award in 2010 for “best use of a website”

Management of numerous technical suppliers

The design, definition and commissioning for all developed database related functions such as inbound and outbound telemarketing

The inception of administrative units within the charity to service the different supporter and data functionality

Provision for extraction of payment data and collection via BACS Auddis in the UK and DDPLUS in Ireland and via Integrated Card Processing interfaces for recurring donations – the organisation was the first UK charity to implement UK Paperless Direct Debit

Automated extraction and transmission of regular Gift Aid claim data – the organisation was the first (beta) charity to submit claims electronically

Import/validation and export of data (ETL) across 80 differing data streams to and from external suppliers

Segmentation and extraction of data for paper, telephone and email campaigns

Extraction of data for LTV and ROI analysis to data mining interfaces for reporting utilising FastStats and SPSS

Integration of hybrid or bespoke PAF, telenumbering, bank account and card validation procedures