I worked as a VSO volunteer in South Africa. For two NGO organisations, the National Network on Violence Against Women (NNVAW) and Khanya College. My Primary focus is the NNVAW and my role there was to provide IT, Information, Communication and Media support.

Within my role I created and maintained the NNVAW website (www.nnvaw.org.za), Set up a small Network LAN infrastructure, this included updating security of the computers on the LAN. Setting up access to email and the internet and training of staff on general computer skills and packages they use. The information and communications role meant putting a structure in place to help the organisation improve information to their provincial offices and member organisations, I created a monthly newsletter of which I was the editor and wrote several articles that made local newspapers. I also trained other staff to create and update the newsletter and write articles. I also worked with the Director and other staff to promote the organisation within the media. Furthermore I coordinated a variety of fundraising events which included a literary evening and a “Men’s Auction” for the organisation.

My other role within Khanya college was to provide IT systems that the college needed. I created an internal web based database system using open source software to allow the college to catalogue all journals and text books stored in the college using MySql and PHP as well as working on a new version of their website which would be content managed. This will enable staff that has no IT skills to update content on the website uploading journals which are written once a quarter. I was often called on for informal training and trouble shooting of computers within the college.

I started up my own company in July 2006, to provide website and database development, IT training and advice. Company website : www.inspiringtechnologysolutions.co.uk

Healthcare Connections Ltd: Worked with them on a variety of projects, from migrating an Access 97 database to a SQL Server 2005 platform, developed an internal Access database system that allowed the client to package medication, producing the medical labels and dispatch notes needed as well as communicating with DHL to enable automatic parcel pickup and dispatch. Worked on website www.hccpandemic.com which is an ASP.Net/HTML/XML content managed website.

London and Quadrant Housing Trust: Developed a web based database to enable storing of projects they fund across South London, enabling them to analyse outputs and project spend across different offices. System is developed in ASP.Net.

Payroll Wizards Ltd: Developed website www.payroll-wizards.co.uk for a new company providing payroll services, the site is developed in ASP.Net/HTML.

The Cicely Foundation: Developed website to promote new charity www.cicelyfoundation.com in ASP. Net/HTML/XML and Flash.

Urban Scholars’ Intervention Programme: The programme is a Saturday school that comes together once every three weeks providing support to gifted students in a consortium of schools in South London. They requested a social networking site that was a safe and secure environment where the students could communicate and get to know the students from other schools. A demo of the site created is available at www.inspiringtechnologysolutions.co.uk/HCC username demo and password demo!.

Chemist On Call Ltd: Developed an Access 2003 database that enables call centre staff to handle calls and provide the Chemist On Call service. Currently working on an Access 2007 database to allow the client to run an Absence Management service, allowing them to record employee absences and analyse absence patterns.

I worked for the national council for voluntary organisations as an ICT development officer. The ICT hub has a remit to provide IT advice and support to the charity sector in England. My role was to organise training conferences for the sector in each region of the country. To project manage our delivery partners who were implementing a selection of projects on behalf of the ICT Hub. The projects were to provide advice and support on a range of subjects including Open Source, new media technologies and how they can help support the charity sector, as well as how technology can support collaborative working. This work is being completed by external delivery partners which I was responsible for managing. I also implementing and managing a bursary scheme to enable charities to learn from one another. I was also responsible for putting a project plan in place on how we can engage the corporate sector more, to enable the charity sector to have more access affordable products and services.

I designed and developed a Web CRM / Help desk system. I worked on the whole development life cycle, including creating technical design documents, through to testing, documentation and training of users. The site was developed using JSP pages. I used Crystal Reports to provide management and audit reports.

I had three main areas of responsibility while working for Asda Stores – Working on the Asda’s Sky IDTV system, this system was not live when we took it over. I worked as the team leader and worked very closely with Sky to get the system working. Working with the clients test manager on usability tests, and the design agency to get the final look and feel of the site. The system was written in JavaScript but the output was a Sky proprietary messaging language Open SDK. I also trained the Asda customer help desk to handle customer queries on the IDTV site. Also provided 24/7 support handling any issues with Asda’s home shopping website.

For the other clients I had a mix of responsibilities from HTML development to setting up Crystal Reports and testing Tibco systems.

This entailed managing 26 members of staff in the day to day running of the department. As well as this I was the I.T. lead within the department and was responsible for co-project managing the departments move to digitise all radiology films enabling them to be accessed via an intranet site throughout the hospital. Responsibilities: Manage 26 radiology support staff and to be the I.T lead within the department and project management.

Developing Access database front end systems using VB, VBA and SQL. To provide the NHS with the reporting required for government statistics as well as being available for use around the hospital on the NT network. I was involved in all areas of the development from working on the requirements through to the implementation and training. Responsibilities: Supporting and training a small team of developers and information providers. Developing systems that produced the required reports needed for government statistics.

I provided IT solutions in the contracts department. This included using Access and Excel Macro programming. One project was an automated monitoring system that checked the validity of the financial information going in and out of the hospital. I also provided training on Microsoft products and supervised a team of two.