viewing contractor profile for audrey-46470

I have been working in the IT Industry for 18 years and have gained a vast amount of experience. I am a hard working, self-motivated and reliable individual. I can work as part of a team or on my own initiative. I enjoy travelling and have worked in various countries. I am friendly and respectful of all cultures and have the ability to communicate well.

IT skills –
• Unix Shell (10+ years)
• Unix (10+ years, current)
• C (including embedded SQL) on Unix (10+ years)
• Pro*C (6 Years, current), ESQLC (3 Years)
• Oracle (current) - SQL (6 years), PL/SQL (6 years), SQL*Plus (6 years)
• Introduction to Oracle9i: SQL (Exam #1Z0-007 – Passed July 2007)
• Introduction to Oracle: SQL and PL/SQL (Exam #1Z0-001 – Passed July 2007)
• Sybase - (3.5 years), Transact-SQL or T-SQL (3.5 years)
• MS SQL Server 2000, MS SQL Server 2005 - Transact-SQL or T-SQL (9 months)
• Crystal Reports (9 months)

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Availability Available Soon
Rate £250+ per day

experience

 
Job Title Company Name Date From Date To Description
Contractor - Support Analyst Kingfisher IT Services Aug 2007

Responsibilities include:
• Prioritise information requests in accordance with agreed criteria and the needs of the organisation
• Investigate problems and other requests for support and determine appropriate actions to take
• Provide correct responses to requests for support by means of, for example: manipulating data, producing additional documentation, or escalating requests to systems development staff.
• Ensure all work is carried out and documented in accordance with required standards, methods and procedures
• Monitor application systems in accordance with agreed procedures and take corrective where necessary.
• Provide ad-hoc data extracts on request from the Business
• Use of Oracle SQL, PL/SQL, Pro*C on Unix platform – Oracle 8i and Oracle 10G
• Work with other 1st, 2nd & 3rd Line internal and external teams to assist with incident diagnoses and incident resolution
Consultant – Environmental Support Analyst JP Morgan Chase Apr 2006 May 2007

Responsibilities included:
• Build and support of Environments for IB Tech Equities (Development/UAT)
• Building strong single point of contact relationship with Business users
• Building strong relationships with the Application Development, Application Test and Configuration Teams
• Day-to-day reactive support for Environment issues
• Setting up of application infrastructure
• Windows front-end, Unix back-end, Sybase databases
• Monitoring of applications running on Unix (Solaris) and Linux platforms
• Troubleshooting of applications running on Unix (Solaris) and Linux platforms
• Utilising Unix Shell Scripting, Transact-SQL and Sybase knowledge
• Managing of releases
• Co-ordination of database builds and refreshes (involved some weekend work)
• Implementation of improvement activities for the process and tools used by the team
• Utilising Unix Shell Scripting and Perl. Clearcase (Version Control)
• Documentation using Word.
Freelance Application Support Analyst Citigroup Jun 2005 Mar 2006

Responsibilities included:
• Support for AnavtGard Quantum (Treasury Management System) running on Windows 2000 platform.
• Day-to-day reactive support (Development/UAT/Production)
• Conducting relevant analysis, problem identification, communicating resolution back to Business users.
• Providing daily support (rota - up to 10:00pm) to all end users of above systems via telephone, email and desk visits
• Advising the Static Data Team
• Liaison with other teams including Network and Server Centre Staff, Mainframe/Client Server project teams and Sybase/MS SQL Server DBA’s
• Enhancements to and bug-fixing in Crystal Reports
• Performing ad-hoc SQL (Transact-SQL - MS SQL Server 2000, MS SQL Server 2005) queries to investigate issues
• Quantum Upgrade
• Reviewing business requirements
• Reviewing functional designs
• Escalating issues to vendor when required
• Support of UAT (use of TestDirector)
• Coordination of installation and releases
• Support for Trema (Treasury Management System) running on Unix platform.
• Day-to-day reactive support (Development/UAT/Production)
• Restarting of processes when required
• Daily checks for locks in Sybase database
 

education, training and professional qualifications

 
Date From Date To Estab Qualification
Sep 1982 Jun 1986 Thames Polytechnic BSc Hons Mathematics, Statistics & Computing
Sep 1988 Sep 1989 Cranfield University MSc Finite Element Methods