Business analysis on project using Agile development techniques to replace the existing Sky Business CRM application with a new SOA web-based based system. Responsible for working with business users and designers to specify functional requirements, including UML modelling.

Java development and system testing for enhancements to on-line application process.

Redevelopment of Lochmaben Community website http://www.lochmaben.org.uk to provide new look and feel and full content management for authorised users, based on PHP open-source software.

Business analysis, development of demos and creation of functional specifications for new group-wide integrated digital banking project.

Responsible for key analysis and development deliveries for a number of projects at TPF (part of the Royal Bank of Scotland Group). All projects based on J2EE technology deployed on a WebSphere platform:
Business analysis and functional specification for new application to manage order planning and distribution of TPF marketing materials in Tesco superstores throughout the UK.
Responsible for developing and implementing enhancements to on-line loans application system, to improve usability, provide new features for customers, and increase sales.
Cross selling – a major enhancement to the existing TPF website to deliver targeted promotional messages as part of the page content delivered to specific individual website users. Responsible for initial analysis (working closely with TPF business staff) and delivery of the functional specification that acted as the main reference document for a year-long project that was successfully delivered on time and to budget. Also responsible for developing application code for one of the key components of the system.
DDA project – major project to completely overhaul the TPF website to comply with Disability Discrimination Act (DDA) requirements. Personal responsibilities included re-engineering the on-line Loans application process to satisfy DDA requirements and defining a generic compliance test used to validate the entire website against DDA standards. Test data preparation and system testing work in latter stages of project.
TOLB migration – analysis, design and development of application code used to migrate customers between old and new on-line banking applications.
CRM replacement – project to replace an existing call centre customer support tool with a J2EE web application. Responsible for business analysis, functional specification documentation and producing prototype application screens that formed part of the finished system.

Responsible for business analysis, design and full life cycle development of multi-tier web applications for major clients in the financial services industry. Java Code development for WebSphere based systems, including JSP/Struts web applications, middle tier business logic and back end integration with databases and legacy mainframe systems.
Bright Grey (Royal London Group) – Development of web based application to prepare insurance quotations and process applications, for use by both direct sales staff and IFAs.
Bank of Scotland/First Banking Systems – Analysis and code development for a new on-line application process for Business Banking accounts, using DSDM Rapid Application Development techniques. Development of XML driven web and business layer validation systems, and knowledge transfer to FBS development staff.
Aegon/Scottish Equitable – Business analysis and application design. Responsible for business analysis and key initial UML design for a new web application for quoting, creating and administrating group pension schemes. Subsequently worked as part of the development team producing application code.

Member of team developing the Generic Appeals Processing System (GAPS) for the Independent Tribunal Service (client/server application running at 9 centres throughout the UK with 800 users).
Facilitator for Joint Application Development workshops, working closely with customers to gather requirements and prototype applications.
Full life-cycle development, including UML analysis, design and coding.
Promoted to Senior Developer, December 1998, after joining as trainee developer in April 1998.